Client Testimonials
“I’m becoming assured knowing we’ve done the right thing.
Warrnambool and District Football Netball League.
From our very first enquiry through to the completion of our process, working with Jess Gleeson at Becoming HR was seamless. She responded to every question with clarity and care, showing incredible patience, flexibility, and a genuine willingness to accommodate our needs. Nothing was ever too much trouble.
As a volunteer-run organisation, with members juggling full-time jobs, most of our communication with Jess was via email. Despite the distance, Jess went above and beyond by providing detailed video walkthroughs of the documents she prepared for us, ensuring we felt supported and informed every step of the way.
Jess assisted us with updating the position description and drafting a new employment agreement for our Football/Netball League Secretary. Her professionalism, down-to-earth nature, and personable approach made the entire experience not only smooth but enjoyable. It was clear that Jess took the time to understand our unique business model, and we truly appreciated the opportunity to work with a small, local business that genuinely cares.
Georgia Harrison, WDFNL Vice-President, Marketing, Media & Communications
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We needed help classifying our Employee and advise around onboarding and employment terms.
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The Board of Directors is a Volunteer ran organisation, so needed to ensure that the League was legally protected but also considered the welfare of our employees.
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Award Applications and Rate Review.
Development of Employment Contract and Position Description and associated employment forms.
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| HR Advice | HR Compliance | HR Documentation
“I’m becoming a business owner who confidently attracts top talent and ensures seamless, compliant employment from day one.”
Thomas Catering Equipment – Retail and Hospitality Industry.
“Engaging Jess from Becoming HR for our recruitment campaigns was a game-changer. From our initial introduction, the process was incredibly streamlined, responsive, and we were kept consistently updated at every stage. This efficiency was crucial, as it immediately enabled us to redirect their focus entirely to core business operations, rather than being consumed by the hiring process. Not only did Jess save us invaluable time and bring a much-needed objective outlook, but her meticulous approach also ensured we consistently attracted and secured quality candidates. Jess was then able to review our existing suite of documents and provide updated versions to suit the needs of our business. One of the challenges of a small business is maintaining compliance and Jess provided that reassurance for us by suggesting ways we could improve. We couldn't be happier with the results and the professionalism she brought to our hiring needs.’
Adrian Kenny and Matthew Kennedy, Owners, Thomas Catering Equipment.
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As business owners we are very hands-on, and we needed to streamline our recruitment processes to save valuable time, gain an objective perspective, and ensure efficient hiring without detracting from our core business operations.
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Managing end-to-end recruitment campaigns was incredibly time-consuming and resource-intensive for our internal team. We needed a partner who could handle the complexities of the hiring process efficiently, allowing our leadership to focus on strategic growth and daily operations, rather than getting bogged down in candidate screening and interviews.
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Jess provided strong end-to-end recruitment campaign management. She handled every stage, from drafting Seek ads, updating our position descriptions and screening applications to conducting first-round phone screens, assisting with interviews, speaking to references, and making solid recommendations. She engaged closely with us as business owners to address concerns and facilitate candidate selection, even drafting employment contracts and pre-employment forms after we selected the candidate. Her understanding of our business culture was invaluable in the screening process, ensuring an excellent fit for our team. Unsuccessful candidates were also notified in a professional and timely manner.
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Recruitment | HR Advice Line | HR Compliance | HR Documentation
“I’m becoming a confident navigator of the ever-evolving regulatory landscape.”
Gleeson One Real Estate
- Real Estate
"As the owner of a growing real estate business, I know the importance of staying ahead of the curve. It's particularly important to engage professionals who are experts in their field. We previously acquired another Real Estate agency; I quickly realised my employment documentation was underdeveloped and I wasn't keeping up with the ever-changing employment laws. Frankly, it was a bit overwhelming as we don't have the time to dedicate to developing thorough employment and onboarding processes/documentation, and I knew I needed expert help. That's when I engaged Jess from Becoming HR.
From the very first consultation, I was truly impressed with Jess’ professionalism and expertise. She took the time to understand the specific needs of our business and provided clear, practical solutions. The process was incredibly easy and efficient. What I appreciated most was how she explained the content of the updated documents in a way that I could easily understand. This made the transition seamless and ensured everyone was on the same page.
Since working with Jess I've had the confidence knowing my business is compliant and that my employees are treated fairly. When we recently acquired another agency, there was no question who I would turn to for HR advice. Jess once again provided invaluable guidance, making the integration process smooth and stress-free.
I recommend Jess to any business owner looking for reliable, up-to-date, and easy-to-understand HR solutions. She is a true partner to have in your team.”
Emily Davis, Business Manager, Gleeson One Real Estate
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Update documentation to reflect changes in Employment Law and create consistency across the business.
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Too many changes to manage the updates internally and not a system for managing.
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Create new Employment Contracts, develop position descriptions and implement an Employee Handbook.
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HR Advice Line | HR Compliance | HR Documentation
“I’m becoming confident with our internal processes.”
SHB Financial Business and Wealth Advisors – Professional Services
“We recently partnered with Jess from Becoming HR to streamline our HR compliance. Our office had various outdated documents, and Jess helped us create consistent, up-to-date contracts, position descriptions, and an employee handbook tailored to our business needs. The process was efficient and straightforward, and I wholeheartedly recommend Jess to other businesses. She not only provided practical solutions but also offered valuable advice on future HR compliance strategies.”
Leela Rantall, Business Manager, SHB Financial Business and Wealth
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To create HR processes and procedures to support business growth.
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HR documentation hasn’t grown with the team, and it did not reflect current principles in practice
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Creating new documentation to support the processes in practice and ensure consistency across the board.
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HR Advice Line | HR Compliance | HR Documentation
“I’m becoming a master of smooth transitions.”
SIXGUN
- SEO Agency
"Jess and the team at Becoming HR are warm, competent and fast - a difficult balance to achieve. They have helped us refine our HR processes, handle challenging HR situations, and build a stronger business. I highly recommend them for any of your HR needs."
David Pagotto, Founder & Managing Director at SIXGUN
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Client needed advice and guidance on how to manage an employee exit.
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Client wasn’t sure of the rules and regulations around exiting an employee from their business.
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Client booked a consultation call where the circumstances around the situation were discussed and an action plan formulated. Becoming HR then facilitated a conversation between the Employer and Employee and prepared correspondence for both parties to ensure the situation was handled ethically.
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HR Advice Line + HR Projects